want to know more about our shipping policies?
check out the information below.
All items include free shipping as standard, with the best shipping option chosen depending on the order size and weight. Smaller orders will be shipped via Royal Mail 2nd Class (2 – 3 working days for delivery) whilst larger orders will be shipped via courier (UPS or DPD).
If you need your order more urgently, please send us an email and we can discuss the upgraded shipping charges.
If you are looking for shipment outside of the UK, please visit my Etsy store where you will be able to ship the same handcrafted items. Etsy will automatically calculate any additional fees or taxes that may be payable.
Shipment on Etsy for non-UK delivery is set at a standard rate depending on locality. Once an order has been sent out, any difference in shipment cost will be refunded back to you. Please feel free to message me if you would like any further information.
Please allow 3 working days for your order to be shipped once you’ve placed an order. In busier times, this may be extended up to 5 working days to allow time to handmake each order. Once the order is shipped, it will then take up to 3 working days (longer in busier periods) to reach you.
If delivery is delayed for any reason we will let you know as soon as possible and advise you of an estimated delivery date.
Your order will be packaged in eco-friendly material that is fully recyclable. The packing fillers that are included in each order are biodegradable and will dissolve in water (it’s quite satisfying watching them dissolve in the sink) meaning nothing will go straight to landfill.
A personalised Thank-You card is included in each delivery, and if you would like the order gift wrapped please send me a message with your order number to Hello@slowmakestudio.net.